Job Title: Loan Officer Assistant
Loan Officer Assistant Position
TAM Lending Center, Inc. dba Today's American Mortgage - Cherry Hill, NJ
- Prequalifies clients to include discussing, rates, terms and/or financial options.
- Attends all functions with Loan Officer when required.
- Call and obtain conditions from borrowers and Realtors.
- Meets with clients to sign Loan Application and Disclosures.
- With new contracts, facilitate the introduction to Realtors via e-mail and facilitate a call from the Loan Officer to ensure positive customer service for our new clients.
- All files turned into processing within 24 hours of meeting with the borrower.
- Understands and research all investor guidelines and is up to date in any and all program changes that affect the processing or originating loans in the pipeline.
- Submits complete files to processing based on Investor and/or AUS requirements to get ready for submission.
- Clears any conditions that require communication to the clients.
- Communicates with your team all information pertaining to the client and/or property to meet file expectations.
- Communicates loan approval by sending pre-approval/commitment letters to all parties involved in the transaction.
- Responsible for once a week status calls to all parties involved in the transaction (Clients, Realtors, Builder, etc.).
- Tracks and manages new leads and follows up on referral business.
- Sends out correspondence – Thank you cards, Closing Cost Calculators, etc. Coordinate Closing details with Client – Final Payment, Rate, Cash to Close, etc.
- Assist the Loan Officer with other administrative and/or sales duties as needed.
- Be able to quote interest rates and lock loans.
- Solve escrow issues without involving loan officer.
- Consistently exceed borrower expectations and Realtor/Builder expectations.
- Set up the file using the loan officer checklist and turn into processing.
- Review all closing statements and compare to signed LE before signings and correct discrepancies.
- Assist Loan Officer with putting scenarios together for prospective clients (researching client scenarios with underwriting and investor guidelines).
- Assist Loan Officer with callbacks to prospects that need a phone consult before a face to face meeting.
- Face to face meetings with clients when Loan Officer cannot attend.
- Redisclose all new loans when there is a change of circumstance.
- Attend loan closings if Loan Officer cannot.
- Continue to assume responsibilities and help the team grow.
Job Type: Full-time
Required education: High school or equivalent
Required experience: Mortgage originating, processing, opening or underwriting.: 2 years
Required license or certification: NMLS or able to obtain it within 90 days.